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FAQ's

What payment methods are accepted? TOP
Placing an order with Funky Fabrix could not be easier.
We are open 24/7 so you are able to purchase at any time you have the itch to shop. Simply add the items to your cart (remember to place quantity required at this time). When you have finished shopping just click on the view cart button at the top home page to the right.
Your order will then be processed by our secure server. Australian buyers can pay using Paypal, Money Order or Bank Deposit. International buyers can pay by credit card using Paypal.
Please note that you do not have to register with Paypal to use this payment method.
We choose to operate using PayPal which is one of the safest and most recognized (with over 150 million users worldwide) ways to shop online as they offer independent security and buyer’s protection. A leader in security technology PayPal uses state of the art fraud prevention to stop cyber crime. As a fraud prevention measure you will receive an email for every online payment you make with PayPal, your transactions are also covered by PayPals Buyer Complaint Policy.
Do you offer refunds or exchanges? TOP
Should there be a problem with your order, such as damage in transit, manufacturing faults or the like, please contact us within 7 days of receiving your order. We will arrange to send you an addressed stamped envelope to return the goods to us. Upon receiving returned goods, we will immediately organise a replacement order to be sent to you. Please note that we cover all postage costs in these circumstances.
Any problems at all, please do not hesitate to contact us.
Please note that we do not refund or exchange for change of mind or for a wrong choice, so please ask any questions before purchasing. Please note that colours can vary slightly due to monitor settings and cannot guarantee colours match image displayed on your computer, so if colour is vital please enquire before your purchase, as all sales are final.
Due to Copyright Law we cannot exchange or refund on patterns or books.
Please note that registered post options are available. If you do choose regular post and your item goes missing in transit, we will gladly open a claim with Australia Post on your behalf. Unfortunately if you do choose regular post we do not refund or send a new order should your order not arrive. By choosing regular post you are agreeing to these terms and conditions. Pricing and Sizes TOP
Please note that all prices are per half metre (per 19inches) unless otherwise noted. All fabrics will be sent as a continuous piece.
Minimum cut is 1/4 metre (enter .5 when purchasing), and we can only send in increments of 25cm (so please enter quantity of .5, 1.5, 2. 2.5 etc).
Purchase .5 and you will receive 25cm x width, purchase 1 and you will receive 50cm x width etc. Shipping Rates? TOP We charge flat rate postage across Australia, ranging from .95c to maximum $12.50 express rate to anywhere in Australia.
International postage is based on weight and country of destination and is calculated at the time of checkout before payment is required.
How long will it take to receive my order? TOP
We post all orders within 2 business days of receiving your order, often the same or next working day.
Delivery within Australia can take between 3 to 10 business days depending on your location. If you do not receive within this time frame please check with your local post office to ensure the parcel is not awaiting collection. If you have any questions at all please do not hesitate to contact us.
Should an order go missing whilst in transit we will contact Australia Post on your behalf and lodge an enquiry and/or lodge a compensation claim with Australia Post. We do offer a registered post option at an additional cost of $3.80. If you would like us to send a paypal invoice for this service please request this after you have placed your order.
Express delivery orders are sent the same or next business day. Australia Post guarantees next day delivery to most areas of Australia.
International deliveries can take between 2 to 5 weeks depending on your location.
Do you ship internationally? TOP Funky Fabrix ships to Australia and worldwide daily! All shipping costs will be calculated at checkout.
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